Colour is not what it looked like
Fabric photographs very differently to how it looks in daylight. We will check it under natural light and send you a photo before anything flies.
The question we get most
Myntra international shipping, and what to do instead
Myntra is the Indian retailer we are asked about more than all the others combined. The short answer is that it will not deliver to you. The longer answer is that this is easy to solve.
Does Myntra ship to the USA, UK, Canada or Australia?
Not to most countries, and not reliably anywhere. Myntra is built as a domestic Indian retailer. The way around it is an Indian delivery address: order as a domestic customer, have it delivered to our warehouse, and we forward it to you with the export paperwork handled.
Why it does not work
Myntra is a domestic retailer, not a reluctant one
It is tempting to read the lack of international delivery as Myntra not wanting your business. It is simpler than that. Myntra is built end to end for the Indian market: domestic courier integrations, domestic payment processing, and a returns process that assumes the item can be collected from your door by somebody in the same country.
An international order breaks all three. The courier integration cannot generate a label, the payment gateway flags a foreign card, and if the kurta does not fit there is no route to take it back. Rather than rebuild for a small fraction of orders, the sensible commercial answer is to serve the domestic market properly.
Which means the problem is not worth negotiating with. It is worth routing around.
The workaround
Ordering from Myntra from abroad
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01
Get an Indian address
Free, issued the same day, one WhatsApp message. It is a real delivery address at our Secunderabad warehouse with a reference unique to you.
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02
Order on Myntra as normal
Browse, add to cart, enter the address at checkout exactly as we give it. As far as Myntra is concerned you are a customer in Telangana.
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03
We receive and check it
Opened, inspected and photographed on arrival. Ask us to confirm the size tag or check the colour in daylight and we will, at no charge.
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04
It ships to you
On its own, or combined with your other Indian orders into one parcel. Four to twelve business days depending on your country.
Why the middle step matters
Clothing is the category inspection saves most often
Fashion is where ordering blind goes wrong, and where having somebody look at it first is worth the most.
Indian sizing is its own system
We read the actual size tag rather than the listing, which is the single check that prevents most clothing returns.
Sets arrive incomplete
A dupatta missing from a three piece set, or four bangles where six were listed. Counting takes seconds and happens as standard.
Returns only work from inside India
While the item is with us it is still in Myntra returns territory. Once it has crossed an ocean, that option is gone.
If the payment fails
When Myntra will not take your card
This is common enough that it is worth planning for. Indian payment gateways decline foreign cards unpredictably, sometimes at checkout and sometimes silently at the bank after apparently succeeding. Having an Indian address does not help, because the problem is the payment rail rather than the delivery.
Send us the Myntra link and we will buy it for you on an Indian payment method. The charge is two hundred and ninety nine rupees plus four percent of the item value, on top of what the item costs. The order then arrives at our warehouse like any other and continues through the normal process.
The same applies to Ajio, Nykaa, Flipkart, Amazon India, Tanishq and anywhere else. The address handles delivery. Assisted purchase handles payment.
Common questions
Questions we get asked most
Not to most countries, and not reliably where it appears to. Myntra is built as a domestic Indian retailer, with domestic couriers, domestic payment processing and a domestic returns process. If you are outside India, the practical answer is that you cannot have a Myntra order delivered to your home.
Use an Indian delivery address. We give you one free, you enter it at Myntra checkout exactly as a domestic customer would, and the order completes normally. We receive it, check it, and forward it to you. Nothing about the Myntra side of the transaction changes.
Sometimes, and unpredictably. Indian payment gateways apply their own risk rules and frequently decline cards issued abroad even when the funds and the billing details are fine. If yours is declined, send us the item and we will buy it on your behalf at no charge. You pay what the item costs.
This is the strongest argument for having it come to us first. While the item is at our warehouse it is still inside India and still inside the Myntra returns window, so a return is the ordinary domestic process. Once it has flown to you, returning it is effectively impossible.
Yes, that is part of the standard inspection. We photograph each item, and if you ask us to we will confirm the size tag and check the colour in daylight, because fabric photographs very differently online. Those two checks prevent most of the disappointment on clothing orders.
Exactly the same approach works for all of them, and for Tanishq, Meesho and any other Indian retailer. The address makes you a domestic customer wherever you shop. Myntra simply comes up most often because of what people are buying.
Keep reading
Where to go next
Start shopping Myntra from anywhere
Get your free Indian address today and order as a domestic customer.
